When must an IOR be completed?

An Incident Occurrence Report (IOR) must be completed whenever a First Aid Kit (FAK) is used because this documentation is critical for maintaining safety standards and ensuring proper follow-up on any medical incidents that may occur during a flight. Recording the use of a FAK helps keep track of supplies that may need replenishing and serves as a legal record of the actions taken to assist passengers. This procedure emphasizes accountability and enhances the overall safety protocols in aviation.

The other situations listed do not typically trigger a requirement for an IOR. While delays may necessitate other types of reports or records, they do not directly relate to documenting medical assistance. An IOR is not left to the subjective judgment or preference of flight attendants and is not required solely for major incidents unless they involve medical kits. Thus, the requirement for an IOR is specifically tied to the use of the FAK, highlighting its importance in addressing passenger health and safety needs on board.