What is a common strategy to help maintain order during chaotic situations?

Using a calm voice is a fundamental strategy for maintaining order during chaotic situations because it helps to instill a sense of security and control. When individuals are in distress or facing confusion, a calm demeanor can reduce panic and anxiety among those affected. A steady tone can help convey important information clearly and effectively while reassuring people that they are in a safe environment.

In high-stress situations, people are often more inclined to respond positively to calm instructions rather than loud or aggressive commands, which can exacerbate stress. Being calm also sets an example for others, fostering an atmosphere of composure and encouraging orderly behavior among those present. This approach can be more effective than using loudspeakers or demanding compliance regarding personal belongings, as it prioritizes clear communication and emotional reassurance.