In an emergency situation, what is the best practice when a fire is inside the cabin on the ground?

In an emergency situation involving a fire inside the cabin on the ground, following the Captain's direction while calming and reassuring passengers is the best practice. The Captain is trained to handle emergencies and will provide critical instructions based on the specific situation, which can greatly enhance safety for everyone on board.

Calming and reassuring passengers is also essential in maintaining order and reducing panic, which can lead to chaotic behavior and hinder evacuation efforts. In a fire scenario, ensuring that passengers remain calm enables a more organized and efficient evacuation process, allowing crew members to effectively manage the situation and assist in directing passengers to safety.

While other actions like exiting the aircraft might seem intuitive, such actions should ideally be guided by the Captain’s instructions to prevent confusion and ensure that the safest exit routes are being utilized. Similarly, gathering passengers in a line or deactivating electronic devices could create unnecessary delays or chaos if not managed with proper direction. Thus, the appropriate response is to follow the Captain’s guidance while keeping passengers calm.