How should a flight attendant respond to a passenger experiencing negative panic during an emergency?

The most appropriate response to a passenger experiencing panic during an emergency is to speak calmly and softly. This approach can help to de-escalate the situation and provide reassurance to the passenger, who may be feeling overwhelmed and frightened. Using a calm and soothing voice can create a sense of safety and stability, allowing the passenger to regain some composure and listen to instructions.

In contrast, ignoring the passenger would fail to address their distress and could exacerbate their panic. Shouting forceful commands could increase their anxiety and hinder their ability to respond effectively to the situation. While providing a drink of water might seem like a kind gesture, it may not be the most effective immediate response in a high-stress environment where clear communication and emotional support are crucial.